小本本

Asking the Right Questions: Focus on Problems not Solutions When you talk to your customers or prospects, you will find that there are questions that always produce meaningful results: where they are now? Where do they want to be? What stands in the way of getting there? Essentially, this is applying the jobs-to-be-done framework to your communication strategy, trying to find their realistic and aspirational states, and then building a solution that allows them to go from one state to the other. ...

What unites all niches is that they are inclusive of some and exclusive of others. The members of the in-group will be reasonably similar, depending on the specificity of the niche. That’s why niches work so well for bootstrapped businesses: if you can provide a tool that solves a niche problem very well, you can be sure that everyone in the niche will be interested in it. ...

A craft beer company might put up flyers in a local pub that is serving lots of craft beers, or allocate a budget to exhibiting at beer festivals. A niche business will market to its niche and no one else.

From a goal, you can usually infer a problem that is in the way of your customers’ path to success. Solve that problem, and you can help everyone in the niche reach their goals.

People in your niche will likely have the same problems. If they love fantasy football, they all need to keep track of their teams. If they enjoy fly-fishing, they all need to find information on where to fish and how the weather will impact their chances of a catch. If you spend enough time investigating the problems of your niche, you will sooner or later surface their critical problems. These are the things that are common roadblocks for everyone in the niche. Solving that problem with a dedicated product will allow you to have a high chance of success with your bootstrapped business. ...

Shared interests will allow you to speak to the needs of your niche audience directly. Creating content that has a lot of impact and will be read by a lot of people will be easier, as there is less competition for your audience’s attention.

Partnerships in niches become a much more lucrative endeavor. Additional exposure and reach results in quick win-win situations, where both partners can significantly boost both their customer base and their reputation as an expert in the niche. Partnering up with other players in the niche allows you to reach customers at different stages of “niche proficiency,” increasing the breadth of your sales funnel. ...

She became an advocate for the needs of these teachers, and they followed her actively on social media, engaging in conversations, spreading the word, and, best of all, even defending the company and the product against people who dismissed or publicly disliked it. That’s the power of a tribe.

If your product is shareable, spend time on creating a referral system early in the life of your business. If it’s not shareable, defer this kind of system until you have exhausted better, more effective marketing techniques.

Like in machine learning, you run the risk of “overfitting” your niche; you might get too specific. There could be a few hundred “Star Trek fans that live in the New Orleans area and love to eat Quinoa,” but that won’t sustain a bootstrapped business. ...

A bootstrapped business works best when it starts out in a niche. Most companies will do really well by just staying there. Some expand into other markets. But that initial audience is one of the most important things to carefully select when you start a business.

A problem we experienced for ourselves. So we solved it for ourselves. We then saw that other teachers, just like Danielle, could benefit from our solution. They had the exact same problem. We knew our first version already solved the problem well. That’s why we knew other teachers would pay for it.

Is the Audience Large Enough? Your audience will have to be big enough to sustain your business. It will likely also have to support competitors, as any successful business will attract competition. Is the Audience Small Enough? Contrary to popular belief, I think that for a bootstrapped company, in particular, some markets can be too big. Some audiences are too generic, some industries too vast for a great niche to exist. At least, in the beginning, you should have a clearly defined niche. As a bootstrapped entrepreneur, you will reach out to customers and be in direct contact. ...

If you have found a painful problem, a niche audience that is both small and big enough for your business, and you have made sure your audience is willing to pay for your solution, you have found your niche. From here you can build out your product and marketing strategies for that market.

Enterprise markets are hard to sell into for a small company, although it’s not impossible. Purchasing decisions take a long time, there are a lot of requirements even to be considered, and contracts tend to be custom and require a lot of work. Many enterprise customers won’t buy from small companies out of fear they will vanish within a few years, and that fear is not unfounded. In fact, even for your own bootstrapped business, I would recommend against using services offered by companies smaller than yourself. You will be better off looking for a market that is comprised of small to medium-sized businesses and self-employed freelancers. ...

When you’re starting a bootstrapped SaaS business, you have to find a painful problem to solve. For that, you have to find an audience first. But how do you figure out if the audience is big enough to support your business today and five years from now?

You are looking for painful problems, and you want to solve the most painful of them all. You also need to validate that this is an actual problem that people need to have addressed. Sometimes, we just want to complain, but we don’t want to change our ways. You will need to find a problem so painful that we just have to deal with it.

先做个分类，核心 KPI 占用时间精力至少 60%以上。如果其他的杂活占用高于这个，就和领导沟通一下。不要抱怨活多，而是和领导说，担心影响核心 KPI 的完成度与质量。 通常领导有临时的杂活给你，多半不会考虑到你的工作量，可能就是随手指派的，或者他觉得交给你还 OK，不能惯。 ...

重复是成功之母。90%以上的成功来自于模仿和重复，而不是来自于创新。 一个人之所以会不想做重复的事，大多是这种情况：这人没做成过什么事，所以没成功的经验。 模仿是最高效的捷径 上学是模仿尖子生、打工模仿优秀员工、做产品是模仿爆款、做自媒体时模仿网红，殊途同归。 ...

We found out that many other teachers did the same when they started talking about their self-built solutions in their online communities. Teachers began to share their templates through Google sheets. It was clear that this was a shared problem in a very tight-knit community. There was a sizeable market with an apparent, shared, and critical problem. The problem was solvable, but no one had yet built anything to make it noticeably easier. ...